About Pure Pro Products

I put your ARL to the test by using it on my severely painful leg muscles after hours of working in my garden for the first time this year! I applied it and just barely worked it in and it worked so well I didn't have to take the Ibuprofen I usually take for such pain! Your ARL eased the spasm and stopped the pain - it's AMAZING! I can't wait to use this with my clients this week.

I used your Arnica Relief Lotion with great results...

* effective
* QUICK (awareness of being effective)
* non-greasy
* no strong odor
That's what I found this product to provide.

Mercedes N., LMP, Washington
long time customer

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Love the Orange Degreaser Detergent for cleaning my massage linens. Smells fresh and clean and gets rid of the oils!
Debbie B., Massachusetts

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I have enjoyed everything I've ordered from you thus far...the light massage oil, the water soluble oil, the orange degreaser... but I am compelled to write and say that the Patchouli oil I got from you is the purest, most perfect Patchouli oil I have had in years. As you know, the oil can come in many various versions, sort of like the color blue does, but yours is the PERFECT note, and I am so excited that it is of such high quality that I may add a few drops to any of my oils or lotions and it blends and distributes perfectly, and the memory of it lasts just right. I make a salt scrub with dead sea salt and light massage oil, and both the Patchouli and the Lavender I got from you are the perfect choices for scenting my scrubs. I have also added the scents to the soy tea-candles I make...such delicious scents in a nice pure candle, where the molten wax is safe and even therapeutic as a massage oil in and of itself.
Just wanted to say thanks a lot for your quality of products and your excellent service!
Nina B.

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Diana,
I wouldn't care what the price was I will always use your products. I too, had to increase my rates,which I haven't done in 8 years of practice. I love your products and always tell my clients what I am using on them, which they love how their skin feels afterward.

Thanks for the note!
Diann White LMT
Body Business Massage & Wellness

Happy Fall!

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Hello,

I just wanted to give you a little feed back on the Orange Degreaser. It is one of my absolute favorite products from Pure Pro. (Of Course I love your oils too) but as far as extending the life of my linens this is the best product out there. Of course when I was new in the business of massage I tried out several degreasers from other companies but yours was always and is the best.

In the past I had to buy new linens every 6 months or so because I wasn't using the degreaser. Since living here in Las Vegas (2 years) I have not had to buy any new sheets. TWO YEARS they have lasted because of the Orange Degreaser. I ran out a couple of weeks ago and just hadn't had the time to think about ordering more until I realized that in those 2 weeks my linens had gone from perfect to large amounts of oil build up. So never again will I let any time lapse without my degreaser.

Thanks for a GREAT product,
Denise Shilling LMT, Nevada

P.S. My husband is a mechanic in the Air Force and loves the degreaser as well. It's the only thing that takes out the build up of fuel and grease he gets into everyday.

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I had a lovely comment today about the oil I use on a client, "...it feels sooo nice." I told her that is what I thought when my massage therapist used it on me. It’s a different feeling. It’s like being touched by heaven. (It is a little hokey to say like being touched by an angel.) I informed her that you ladies do it all here in Mass. and its highest of quality. I am sure she will share the experience. Thank you. You are the best!
S. Cadigan, Massachusetts

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Sincerely,
S. Betzen, Texas

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Hi Pure Pro Gals! Received my Alcoholado yesterday and wanted to let you all know that I am not only pleased with the product (as I've been using it now for over 17 years) but again very pleased with your prompt and courteous service. You have a customer for as long as I am doing Muscular Therapy!

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Great to hear from you.  You have wonderful customer service!  :)

Cordially,
A. Mays, Washington

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Just want to thank you for supplying such wonderful products and service. I have been using your products for three years now. I have nothing but good compliments from clients on how refreshing the scents are, meaning not an over powering smell. The oils provide a great glide without making suction noises and no one has ever complained about feeling greasy afterwards. People love the peppermint foot cream!

Have Happy Holidays!
E. M.C. Skimmeland, Norway

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Bear Paws in Scottsdale, AZ turned me onto your product. I love your Pro Touch Massage Cream; you can really tell the difference in the glide and how deep I can get to benefit my clients and to relieve their pain better. I think your product is AWESOME! My clients can even tell the difference which is pretty cool that they actually do pay attention and your product is so different and unique that they can tell the difference.
E. Chmelecki, Arizona

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I have been telling everyone about your products and am enjoying using them in my personal practice.  They are top notch!  My clients love the peppermint pedicure (now Peppermint Pedango) and folks walking by comment on how nice the office smells. (My office is in a large office building.)

Take good care,
L. Lovasco, PMC massage crew leader, Massachusetts

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Have a WONDERFUL day and Happy New Year! And I might also mention that your company makes the best massage lotion AND the best detergent ever. I've tried all the others and I like yours best. And your customer service is excellent, too.

Thanks again!
Smiles,
J. Erickson, Oregon

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Hi & I got your phone message a while back...just a procrastinator about responding...waited til I had something to say about the oil. I bought a half-gallon from Barry and really like it a lot.  It's more expensive than what I've been using but it is superior in performance. It supports the stones beautifully...so...I'm a convert. I thank you very much for your offering.

Blessings
Amara, Arizona

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Hi! Dianna just sent me a bunch of testers and I am in love. The lotions and creams feel wonderful and sink in nicely to my skin. I feel soft but not slimy. I love the Peppermint Pedicure (now called Peppermint Pedango), too. I can’t wait to bring that into every session. I will share these products with my students tomorrow and I’m all set place my next school order with you. I’ll also be buying your products for my private practice as well. I’m sorry I waited so long to try out your products!

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I just want to thank you for providing samples of your Pure Pro products to our teacher here at CEI, Mr Jim Egede-Nissen. I truly enjoyed the: Pro Touch Massage Cream, Pro Touch Massage Lotion, Pure Pro Ultra Blend Massage Oil, and the Pure Pro Peppermint Pedicure (now called Peppermint Pedango). I thoroughly enjoyed the texture and smoothness of the products. I really enjoy how my hands just glide across the body and my massage feels very controlled, focused, and direct. The main reason why I enjoy your products is the fact that they are UNSCENTED and great for sensitive skin.

I would love to start purchasing your products as soon as possible. My teacher feels that because my massage techniques and routines are high standard, he suggested that I start using better creams, lotions and oils which would make my therapeutic massage even better. I am currently in school right now and I only have limited funds available. I will be purchasing ALL of the items I have mentioned in this e-mail plus I would like to try the Pure Pro Light Blend Massage Oil. I am hoping to place and order within the next week or so.

I just want to thank you again for having such great products. I was sad when I heard you had to move from Somerville. My class is hoping to take a field trip to your establishment in Greenfield.

In closing, I also wanted you to know that you definitely have a customer for life and no matter where I work, I will ONLY use Pure Pro products. Hopefully your company will be even bigger and better once I open my own business. I can't wait to order in BULK :-)

From A Satisfied Future Massage Therapist & Lifetime Customer,
A. M. Warren, Massachusetts

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The Peppermint Pedicure (now called Peppermint Pedango) has become a wonderful treat at the end of a massage session for both me and my clients.  It leaves their feet feeling soft and silky smooth without the greasy residue.  My clients seem to float out.  Thank you for creating such a terrific product.
S. Fountain, Massachusetts

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Love your products -- I tell all my therapist friends -- and many of my clients tell me that they love the oil I use.
Continued blessings
R. Gilbert, Virginia

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About Pure Pro People

This is a general great-job comment. I really enjoy shopping with your company. I like knowing I'm supporting others in the healing arts, love your customer service folks and their friendly, helpful manner, think your prices are reasonable. And I really love your products, esp. the arnica oil and Pedango cream. The Pedango is especially helpful for clients who have varicose veins or who are on their feet a lot. Thanks so much again for providing excellent products and outstanding service! I am a regular and loyal customer.
B. Elder, Pennsylvania

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I just wanted to say thank you for all of the video clips on your website. Very informative and helpful. A great way to "meet" you.
Be Well, Laura K.

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Dear Dianna,
Thank you so much for taking the time to speak with me on the phone - and assisting me with my research project for school regarding the effects of massage oils, etc. Your input was helpful! Keep up all your hard work and efforts to produce safe products - it is truly commendable!! I can only hope the rest of the world catches this wave - for the sake of our world and all who inhabit it.

Sincerely
L. Benson
Bancroft student

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Hi Dianna,
I just want to take a moment and thank you for such a good presentation. The feedback that I have received from my students has been very positive. One of the evening students commented that they thought they would be bored with "another presentation"  however was pleasantly surprised with yours.  The information that you imparted on them was invaluable. I especially like things you underscored that all of our instructors are telling them: i.e.  slow down, less is more, know your product, you get what you pay for, cross-contamination. We all enjoyed you coming to Lincoln Tech; and I know that more business will come your way.

Thanks again.
Cyndi Moriarty
Massage Therapy Dept., Lincoln Technical Institute

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Dianna, We stopped by for a visit on Nov 7 and appreciated your taking time to chat with us and give us a tour of your wonderful business and factory. We enjoy using the essential oils along with your excellent massage oil products. Our Reflexology clients love the Pedango cream... Wishing you all the gifts of perfect health and much happiness in the New Year.
Michael & Theresa Carr
Inspired Touch LLC, Connecticut
www.inspiredtouch.net

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Melissa, it's Catie from the Spa at the Mount Auburn Club!  I just wanted to say thank you so much for your follow up message, you are so sweet, and I cannot believe you remembered our conversation!  I am so impressed, and I want you to know that my girls all LOVED the foot cream.  Next month when we place our new foot cream order it is going to be PURE PRO all the way!  Thank you so much for your amazing customer service as well as impeccable quality of product!  Catie, spa manager.

P.S.  I was just wondering if you have an email for your boss available, I really believe that I owe your company a thanks...people never take the time to speak up about good service, they just waste their time with complaints, and I would like to take the opportunity to change that. It is rare that a company has both great quality products and such genuinely great customer service.  I am sure that is why you guys are so successful!

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I just received my first order.  Great product and fast shipping!  Couldn't get any better!
P. Duncan, New York

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Thanks for your personalized message, Melissa - you don't get much of that anymore!
J. O'Malley, DC, LMT, New York

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